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FINBOA Advances Banking Tech with ICBA ThinkTECH Program Inclusion


Benjamin Hughes

May 15, 2024 - 11:45 am


FINBOA to Propel Process Automation in Banking with ICBA ThinkTECH Selection

HOUSTON, May 15, 2024 – FINBOA Inc., a front-runner in the innovative landscape of process automation tailored for the regulatory compliance demands of financial institutions, declared its inclusion in the Independent Community Bankers of America®'s (ICBA) ThinkTECH Accelerator Program. The prestigious program is expected to commence on May 19 at the ICBA Center for Innovation, Atlanta.

The think tank primarily concentrates on integrating various solutions that are vital for community bankers today, including advanced analytics, streamlined automation, client onboarding enhancement, and compliance adherence. as it is the second of two accelerator programs that have been outlined for the year 2024, such initiatives are vital for laying the support framework for community banks across the nation.

"As a pioneer in the realm of financial technology, our enthusiasm knows no bounds as we brace for our venture with the ICBA ThinkTECH Accelerator - a haven for banking advancements since 2019," expressed Raj Singal, the visionary Founder, and CEO of FINBOA. "By leveraging intelligent process automation, FINBOA is keenly addressing the surge in fraud and non-fraud payment dispute claims which have been daunting organizations and their clientele, while concurrently digitizing and revamping back office operations to fall in line with compliance regulations."

FINBOA's suite of solutions carves a pathway to immersive regulatory compliance and boosts operational efficiencies, all the while prioritizing an excellent customer service experience. By shedding the reliance on manual systems, the company's SaaS software is paving the way for simplification and acceleration of payment dispute resolutions at financial institutions, regardless of their asset size.

The essence of FINBOA's mission lies in transforming the conventional, labor-intensive compliance processing through the infusion of intelligent automation. This shift not only frees up human potential for more impactful work but also cultivates an environment for the financial institution's growth. The cherry on top - FINBOA's SaaS offerings are seamlessly integratable with most core banking systems, adhere to PCI/DSS compliances, and the user experience is designed to be intuitive and user-friendly.

The ICBA ThinkTECH Accelerator program has been a crucible for fostering innovation ever since it came into existence. It connects cutting-edge fintech innovators from around the globe with an expansive network of over 1,400 community bankers and industry stalwarts. These collaborations have resulted in crafting viable solutions that are tailored to meet modern banking challenges. This interactive 10-week boot camp accompanied by mentorship from industry experts culminates in a live demo presentation of their refined solutions to community bank executives during the summer events.

"We eagerly anticipate the addition of FINBOA to our burgeoning cohort of ThinkTECH Accelerator participants," said Charles Potts, the Executive Vice President and Chief Innovation Officer at ICBA. He noted the pressing challenges that community banks face with respect to operational inefficiencies in their archaic legacy payment systems which can spawn significant compliance-related complications. "Such state-of-the-art technologies, which bring about updates, automation, and streamline these essential operations, prove to be a revolutionary solution for these institutions and effectively mitigate these predicaments."

For those keen on exploring FINBOA's Payment Disputes solution further, additional information can be sought at In tandem, insights into the ICBA ThinkTECH Accelerator can be accessed by visiting


Specializing in intelligent process automation software, FINBOA's capabilities extend to banks and credit unions with a pursuit to streamline dispute processing and safeguard regulatory compliance by eliminating outdated manual systems. Their encompassing industry expertise coupled with a steadfast commitment to the client experiences steers FINBOA to deliver high impact software that is instrumental in reducing operational costs and mitigating risk, thus enabling institutional growth.

Based in Houston, FINBOA has become the backbone of over 200 financial institutions across the United States, guiding them to attain their targeted business goals and sustain a peace of mind.

About ICBA

With a focused mission to craft and nurture an ecosystem were community banks thrive, The Independent Community Bankers of America® propels the potential of these financial institutions via proactive advocacy, education, and innovation. ICBA's dedicated efforts ensure locale-based, trustworthy community banks can leverage their relational business models and innovate offerings to fertilize deposits back into their neighborhoods, thereby nurturing job creation, economic growth, and fueling the financial aspirations and dreams of the communities they serve. More details can be found on the ICBA's website at

Looking to the Future of Community Banking

Community banks form the backbone of the financial sector, serving local communities with a perfect blend of traditional service and modern financial technology. The inclusion of FINBOA in the ICBA ThinkTECH Accelerator Program is a testimony to the evolving nature of banking where customer service, efficiency, and compliance are elevated through technology.

At a time when the economic landscape is challenging, with financial fraud and cybersecurity threats on the rise, the need for process automation and digitization of banking processes is clear. FINBOA is driving this transformation by equipping community banks with tools that can not only improve their bottom line but also enhance their customer relations and market positioning.

The growing list of challenges for banks – from regulatory compliance to the need for a faster, better customer experience – posits the need for such fintech solutions that make a real difference. As banks continue to centralize customer relationship paradigms, the partnership with technology firms such as FINBOA could prove to be synergistic, ushering in a new era of banking that is ready for the challenges of a digital world.

It's not just about staying ahead in the game; it's about reshaping it. With each collaborative effort like the ThinkTECH Accelerator, community banks are poised to harness the power of innovation to not just survive but to excel in their mission to serve. This is a prime example of how tradition marries innovation to fulfill contemporary banking requirements, driving both regulatory compliance and customer satisfaction skyward.

The big winners in this dynamic setup are the customers and communities served by these community banks, who stand to receive better banking experiences, more responsive service, and the assurance of operating in a sound financial environment.

The selection of FINBOA to join the latest ICBA ThinkTECH Accelerator cohort is indeed a significant step. It emphasizes the larger vision where community banks do not view technology advancements as disruptors but as enablers that ensure better operational conduct, fortified against the adversities of fraudulent activities, and attuned to the beat of the modern consumer’s demands.

In closing, as community banks brace for a future that is undeniably digital, partnerships like ICBA ThinkTECH represent both the journey and the gateway to a revamped and resilient banking ecosystem. This future is one where banks are not merely places to store wealth but become epicenters of technological empowerment, advocating for a more streamlined, secure, and satisfactory customer experience.

In summary, the selection of FINBOA Inc. for the ICBA ThinkTECH Accelerator Program is a compelling example of how fintech innovation is transforming the very fabric of community banking. As banks align themselves with technological advancements to better serve their customers and streamline operations, the future of community banking shines bright with the promise of efficiency, security, and progress.